Label IQ Terms of Service

LabelIQ > Label IQ Terms of Service

Last updated: July 22 2025

Welcome to Label IQ (“we,” “our,” or “us”). These Terms of Service (“Terms”) form a binding contract between you (“you,” “your,” or “user”) and Label IQ governing your use of the Label IQ mobile application and associated services (collectively, the “App”). By downloading, accessing or using the App, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the App.

1. Eligibility and Acceptance

  • You must be at least 13 years old to use the App. By using the App, you affirm that you are over 13.
  • You represent that you are not located in a country subject to a U.S. Government embargo or listed on any U.S. Government list of prohibited or restricted parties.
  • Your use of the App signifies your acceptance of these Terms, including any updates we may make.

2. Description of the Service

Label IQ helps users decode packaged food labels, understand ingredients and make personalized dietary choices. We may update, modify or discontinue features from time to time.

3. Limited License

Subject to your compliance with these Terms, we grant you a non‑exclusive, non‑transferable, revocable, limited license to download and use the App on Apple‑branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. You may use the App for personal, non‑commercial purposes only.

You may not:

  • Copy, modify, distribute, sell, lease or sublicense the App or any part of it.
  • Reverse engineer, decompile or attempt to extract the source code of the App (except as permitted by law).
  • Use the App in any unlawful or fraudulent manner or in a way that could damage, disable, overburden or impair our servers.
  • Circumvent, disable or interfere with security‑related features of the App.

4. Account and User Responsibilities

You may need to create an account to use certain features. You agree to:

  • Provide accurate and current information when creating an account and keep it up to date.
  • Maintain the confidentiality of your login credentials and be responsible for all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account.

You are responsible for any information or content you submit (e.g., scanned product images). You warrant that you have the right to provide such content and grant us a non‑exclusive, royalty‑free, worldwide license to use it to operate and improve the App.

5. In‑App Purchases and Subscriptions

Label IQ may offer optional paid features or subscription plans. Payments for these in‑app purchases are processed through the Apple App Store and are subject to Apple’s payment terms and conditions. We do not control Apple’s billing systems and are not responsible for payment processing, refunds or disputes. If you have any payment‑related issues, please contact Apple directly.

Prices, fees and subscription terms may change. We will notify you of any material changes. All fees are non‑refundable except as required by law.

6. Intellectual Property

The App, including all software, content, trademarks, logos and other materials, is owned by Label IQ or its licensors and is protected by intellectual property laws. You do not acquire any ownership rights by using the App. You agree not to remove, alter or obscure any copyright, trademark or other proprietary notices.

7. User Conduct and Prohibited Activities

You agree to use the App only for its intended purposes. You must not:

  • Use the App in violation of any law or regulation.
  • Post or transmit any content that is unlawful, defamatory, harassing, discriminatory, obscene or otherwise objectionable.
  • Infringe our intellectual property rights or those of any third party.
  • Upload viruses or malicious code or otherwise compromise the security of the App.
  • Attempt to gain unauthorized access to our systems or other users’ accounts.

We reserve the right to investigate violations and remove or disable access to the App for anyone who violates these Terms.

8. Termination

We may suspend or terminate your access to the App at any time, with or without notice, for any violation of these Terms or for any other reason. You may stop using the App and delete your account at any time. Sections 6 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnification) and 14 (Dispute Resolution) will survive termination.

9. Disclaimer of Warranties

The App is provided “as is” and “as available”. To the maximum extent permitted by law, we expressly disclaim all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose and non‑infringement. We do not warrant that the App will be uninterrupted, secure, error‑free or accurate. You assume all risk for your use of the App and any decisions you make based on information provided by the App.

10. Limitation of Liability

To the extent permitted by law, Label IQ and its officers, employees, agents and affiliates will not be liable for any indirect, consequential, incidental, special or punitive damages arising out of or related to your use of or inability to use the App, even if we have been advised of the possibility of such damages. Our total liability to you for all claims in any twelve‑month period will not exceed the amount you paid to us for the App in that period (if any). Some jurisdictions do not allow certain exclusions of liability; those exclusions may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Label IQ, its affiliates, officers, agents and employees from any claims, damages, liabilities, losses and expenses (including legal fees) arising from your use of the App, your violation of these Terms or your violation of any rights of another.

12. External Services and Third‑Party Terms

The App may enable access to third‑party services and websites. We are not responsible for the content or services provided by third parties and your use of those services is at your own risk. You must comply with all applicable third‑party terms and agreements when using the App.

13. Apple EULA – Additional Terms

To satisfy Apple’s minimum requirements for developer end‑user license agreements, you acknowledge and agree that:

  1. Acknowledgement – These Terms are between you and Label IQ only, not with Apple. Label IQ, not Apple, is solely responsible for the App and its content.
  2. Scope of License – The license granted herein is limited to a non‑transferable license to use the App on any Apple‑branded product that you own or control, as permitted by Apple’s usage rules.
  3. Maintenance and Support – Label IQ is solely responsible for providing maintenance and support for the App. Apple has no obligation to furnish any maintenance or support services.
  4. Warranty – Label IQ is solely responsible for any product warranties, express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever.
  5. Product Claims – Label IQ, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including product liability claims, claims that the App fails to conform to legal or regulatory requirements and claims arising under consumer protection or similar legislation.
  6. Intellectual Property Rights – In the event of any third‑party claim that the App or your use of the App infringes that third party’s intellectual property rights, Label IQ will be solely responsible for the investigation, defense, settlement and discharge of any such claim.
  7. Developer Name and Address – Label IQ’s name and address, and contact information to which end‑user questions or complaints should be directed, are provided in Section 16.
  8. Legal Compliance – You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country and that you are not listed on any U.S. Government list of prohibited or restricted parties.
  9. Third‑Party Terms of Agreement – You must comply with applicable third‑party terms of agreement when using the App.
  10. Third‑Party Beneficiary – You and Label IQ acknowledge and agree that Apple and its subsidiaries are third‑party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third‑party beneficiary.

14. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. You agree that any dispute arising out of or relating to these Terms or the App will be resolved exclusively in the state or federal courts located in San Diego County, California, and you consent to the jurisdiction of those courts. You and Label IQ agree to waive any right to a jury trial.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via the App or by other means. Continuing to use the App after the changes become effective means you accept the updated Terms.

16. Contact Information

Label IQ
Attn: Legal Department
Email: legal@labeliqapp.com